Privacy Policy

Updated at January 1st, 2026Timeless Investments for Real Estate Marketing is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Timeless Investments.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

1. Definitions and Key Terms
Company: refers to Timeless Investments for Real Estate Marketing located at 34 Assiut St., Heliopolis, Cairo, Egypt.

Device: any internet-connected device such as a phone, tablet, or computer used to visit the Service.

Personal Data: any information that allows for the identification of a natural person.

Service: refers to the real estate marketing services provided by Timeless Investments.

Website: can be accessed via this URL: https://madinatmesr.com/

2. Lawful Basis for Processing
We process your personal data under the following legal bases:

Consent: When you voluntarily sign up for property alerts or newsletters.

Contractual Necessity: To fulfill your requests for property viewings, brochures, or pricing details.

Legitimate Interests: For website security and internal analytics to improve our user experience.

3. Information We Collect
We collect information to provide better services to our users, including:

Contact Information: Name, Username, and Phone Numbers.

Electronic Identifiers: IP addresses, browser types, and cookie data.

Lead Data: Information provided voluntarily through forms for property inquiries.

4. Google Ads & Personalized Advertising
To comply with Google’s Advertising Policies, we disclose the following:

Remarketing: We use Google Ads remarketing and tracking technologies (such as cookies and pixels) to serve ads across the internet based on your past visits to our website.

Third-Party Vendors: Google and other third-party vendors show our ads on sites across the internet and use cookies to serve ads based on a user’s prior visits to our website.

Opt-Out: Users may opt-out of Google’s use of cookies by visiting the Google Advertising Settings.

5. Real Estate & Housing Policy Compliance
Timeless Investments is committed to fair housing practices:

In accordance with Google’s Specialized Advertising Policies for Housing, we do not target or exclude audiences based on sensitive categories such as race, religion, sexual orientation, or disability.

Our digital marketing practices comply with the Egyptian Personal Data Protection Law (Law No. 151 of 2020).

6. Your Data Rights
Regardless of your location, you have the right to:

Request a copy of the data we hold about you (Right to Access).

Request that we correct or update your information (Right to Rectification).

Request that we delete your personal data (Right to Erasure).

Withdraw your consent for marketing at any time.

7. How We Use Your Information
To personalize your real estate search experience.

To process inquiries and facilitate contact between buyers and property consultants.

To send periodic SMS or Email updates regarding property listings (only with your explicit consent).

To improve our website functionality and security.

8. Data Security and Retention
We implement Secure Socket Layer (SSL) encryption to protect your data during transmission. We retain personal data for a period of 6 years to comply with Egyptian real estate and tax regulations, after which it is securely deleted or anonymized.

9. Third-Party Services
We may use third-party tools like Google Maps API to show property locations. These services may collect information from your device for security and functional purposes in accordance with their own privacy policies.

10. Kids’ Privacy
We do not knowingly collect data from anyone under the age of 13. If we discover such data has been collected, it will be deleted immediately.

11. Governing Law
This Privacy Policy is governed by the laws of Egypt. Any disputes shall be subject to the exclusive jurisdiction of the Egyptian courts.

12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Phone: +20 10 12383111